This morning was the first live qualifying of Formula One available in Ultra HD on Sky Q, and it’s looking like it’s caused issues for lots of people.
There are reports on Twitter and Sky’s forums of numerous issues – “Part Recorded” or “Failed” for Qualifying this morning. Other people report green screens, artefacts and blocky pictures.
Let’s run down what I think went wrong.
Sunday 26th 04:30am BST (Race Show): Gulp. My box went into eco mode at 2:45am BST when it should have stayed awake in order to record the race show at 4:30am. Thankfully I manually woke up in time to start the Sky Q box and record again manually.
This likely means that many folk’s UHD recordings of the F1 Australian Grand Prix would have failed. Not sure if this bug is related to yesterday morning’s failures – I cancelled my race recording and rescheduled them yesterday, but maybe there is a bug with eco mode ignoring recording times, or maybe it’s a DST issue given the clocks changed.
Either way, it likely needs a software update to fix, and I doubt they’ll be able to get that through QA in time for China in 2 weeks.
Here’s the power profile (all times GMT)
Saturday 25th 11:30am (Qualifying): It looks like the most prevalent error is a ~30m partial recording of Practice 3, then Qualifying shows “Failed”. I found someone on twitter, (Thanks @crcaterham!) who had the issue and got the PVR data from the API. He says that P3’s status is “RECORDED” – this suggests the box actually thought the 30 minutes it recorded was the whole program. Then Qualifying has no error code and just shows “FAILED”.
This now looks to be related to the changes in scheduling Sky made this week. Potentially there’s a bug in the EPG where if the “schedule” is changed, it doesn’t update the start time, and so the recording fails.
If you setup your UHD recordings after Sky changed the formatting of the programmes earlier this week, or if you cancelled and re-setup the recordings after, you didn’t have this issue. Because of this, it’s probably wise to cancel your race recordings from Recordings > Scheduled, and re-configure them, otherwise your race recording might suffer from the same fate!